About Our Company

Felidae Infosec Pvt Ltd was established in the Year 2014.

FELIDAE INFOSEC Pvt Ltd providing Business Process Management, Human Resources Management (BPO/BPM/KPO/HRM) solutions to increase our client’s customer experience & organizational objectives and always focus on adding value to our client’s business. We always strive hard and achieve not just agreed deliverables but also add significant value to continual improvement of processes that will benefit our clients immensely. We always thrive to deliver exceptional service to our client’s customers and provide a brand image to our clients. Our expertise on analytics, current business models, customer needs and modern technology makes our clients more efficient.

Our Clients appreciate our process oriented approach in providing services by meticulously planning the workflow and support systems. We made it a habit to set the right benchmarks for quality and delivery. Our strength lies in using technology as a backbone to provide faster, better and cost-effective services to our clients. We build quality partnerships and use our operational expertise to create value for our customers, employees, and shareholders. At Felidae, we offer you a platter of customized back office services that will enable your business to attain an edge in today’s highly competitive environment.

Our Business

Business Process Outsourcing

Business Process Outsourcing (BPO) is a subset of outsourcing that involves contracting the operations and responsibilities for a particular business process to a third-party service provider.

Business Process Management

Business Process Management is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes.

Knowledge Process Outsourcing

Knowledge Process Outsourcing is the process of outsourcing knowledge intensive activities that are encompass the process of gathering, managing, analysing and delivering objective insights into businesses.

Human Resource Management

Human Resource Management is the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them.