Interactive Voice Response & Technology
Automate inbound and outbound voice-based processes with our powerful Interactive Voice Response (IVR) service. Our platform’s range of capabilities allows you to streamline the call experience, whether you’re collecting feedback, responding to customer queries professionally, or directing callers to the right person.
The following are some of our services and we are happy customize our services to specific requirements of our clients.
Chatbots
Chatbots are the advanced to IVR. They operate within chat boxes, such as within live chat web windows and other messaging apps.
Customer Relationship Management
Our CRM is one of the very few SAAS CRM Software which is capable of performing multiple functions which includes lead management,
Lead Followup Management,
Client Management,
Client Followup management,
Lead to Client Conversion in One Click,
Proposal Management,
Proforma Invoice Management,
Invoice Management,
Product Management,
Finance Management,
Project Management and
many other required functions.